Passage Two
　　29. A) Whether they should take the child home.
　　B) What Dr. Meyer’s instructions exactly were.
　　C) Who should take care of the child at home.
　　D) When the child would completely recover.
　　30. A) She encourages them to ask questions when in doubt.
　　B) She makes them write down all her instructions.
　　C) She has them act out what they are to do at home.
　　D) She asks them to repeat what they are supposed to do.
　　31. A) It lacks the stability of the printed word. C) It is heavily dependent on the context.
　　B) It contains many grammatical errors. D) It facilitates interpersonal communication.
　　答案
　　29、【听音指导】浏览四个选项，应注意到都为wh-开头的疑问词，且提到了医生和孩子，take care of 以及recover，可初步推测此题涉及的场景为医院，病人为孩子。
　　【正确项分析】问题为孩子的家人因为什么而争论，原文为the family asked her to settle an argument they’d been having over exactly what advice she had given，意为亲属们就医生到底讲过什么建议争论不休，问医生如何解决。选项B中的instructions与原文的advice同义，选项B正确。
　　30、【听音指导】由题的选项可很有把握地推测she指代的是Doctor Myer，而与医生相对的多半为病人。注意关键词ask question，write down，act out和repeat。
　　【正确项分析】玛雅医生如何确定病人完全明白了自己的建议呢?原文为She asks them to tell her what they think they are supposed to do，原文的 tell her与选项D中的关键词repeat一致，选项D为正确答案。
　　31、【听音指导】本题为短文后一题，应在文章后出现。需要注意关键字stability，errors，context和communication。
　　【正确项分析】此题是典型的篇章问题考法。答案出现在结尾处，问题是作者对于人类口语交流 (human speech) 总结了什么。原文为human speech lacks the stability and permanence of the printed word，与选项A一致。
　　原文
　　Passage 2
　　In her early days as an emergency room physician, Doctor Joanna Myer treated a child who had suffered a second degree burn. After the child had been treated and was being prepared for discharge, Doctor Myer talked to the parents about how they should care for the child at home. Also listening to her were a half a dozen other family members. A few hours later, when she came to say goodbye, the family asked her to settle an argument they’d been having over exactly what advice she had given. “As I talked to them, I was amazed.” she said, ”All of them had heard the simple instructions I have given just a few hours before, but they have three or four different versions. The most basic details were unclear and confusing. I was surprised, because these were intelligent people.” This episode gave Doctor Myer her first clue to something every doctor learns sooner or later- most people just don’t listen very well. Nowadays, she says she repeats her instructions, and even conducts a reality check with some patients. She asks them to tell her what they think they are supposed to do. She also provides take-home sheets which are computer printouts tailored to the patients’ situation. Doc. Myer’s listeners are not unusual. When new or difficult material is presented, almost all listeners are faced with the challenge because human speech lacks the stability and permanence of the printed word. Oral communication is fast-moving and impermanent.
　　Question 29 to 31 are based on the passage you have just heard：
　　29. What did the child’s family members argue about in the hospital?
　　30. What did Doc. Myer do to insure her patients understand her instructions?
　　31. What does the speaker say about human speech?

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